In 2004 the market was: 75% of its customers were 30 to 55 years of age, 8@5 women, 70% has household incomes over $75,000. Product performance and durability were regarded the most important features in selecting cookware.
A 20% discount was available from April 1 to May 31, 187,000 (normal sales would have been) were sold during the promotion, 80% of households who already owned one of more Culinarian products, 70% said discount was very important in their purchase.
May 2005 20% promotion.
- Was the previous promotion effective in achieving the goals specified in the case? Most importantly was it profitable?
- What aspects of the promotion worked best and which were less successful?
Work less successful: CX1 promotion was not sucessful
- Should Culinarian run a promotion prospectively? Why or why not? Yes, because it helps to motivate new sales
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